Privacy Policy

1. Introduction

Welcome to CAMCON 1.0 ("the App"), a digital event management platform for the National Conference on Addiction Medicine, organized by the Centre for Addiction Medicine, NIMHANS in association with the Indian Psychiatric Society - Karnataka Chapter.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully. By using the App, you consent to the practices described herein.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, organization, designation, city, and state.
• Professional Information: Medical registration number (for KMC credit verification), category of participation (delegate, speaker, faculty, etc.).
• Event Participation Data: Session attendance, QR code scan logs, food distribution records, and access control logs.
• Engagement Data: Poll responses, quiz answers, Q&A submissions, feedback, and session favourites.
• Photos: Images uploaded to the event gallery.
• Communication Data: OTP verification codes and notification delivery records.

3. How We Use Your Information

We use the collected information for the following purposes:

• Event Registration: To process and manage your conference registration.
• Identity Verification: To generate ID cards with QR codes for access control.
• Access Management: To manage entry to sessions, food areas, VIP zones, and kit distribution via QR scanning.
• Communications: To send event-related notifications via email, SMS, and WhatsApp, including registration confirmations, session reminders, and certificate delivery.
• Certificates: To generate and deliver personalized participation and appreciation certificates.
• Analytics: To generate anonymized event statistics and attendance reports for organizers.
• Engagement: To facilitate interactive sessions including polls, quizzes, Q&A, and lucky draws.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Event Organizers: Conference organizers and authorized administrators have access to registration and attendance data for event management purposes.
• Service Providers: We use third-party services for email delivery (Mailjet/Gmail SMTP), SMS (MSG91), WhatsApp messaging (Meta WhatsApp Cloud API), image hosting (Cloudinary), and file storage (AWS S3). These providers process data solely on our behalf.
• Legal Compliance: We may disclose information if required by law, legal process, or government request.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing for administrator accounts
• OTP-based authentication for delegate access
• Role-based access controls limiting data access to authorized personnel
• Secure database hosting with access restrictions

6. Data Retention

We retain your personal information for the duration of the conference and for a reasonable period thereafter for administrative purposes, certificate re-issuance, and compliance with legal obligations. Event-specific data such as attendance logs and engagement responses are retained for reporting and audit purposes.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-out: Unsubscribe from non-essential communications.

To exercise any of these rights, please contact us using the details provided below.

8. WhatsApp Messaging

We use the Meta WhatsApp Cloud API to send event-related notifications to registered delegates. Messages include registration confirmations, session reminders, and certificate delivery notifications. By providing your phone number during registration, you consent to receiving these communications via WhatsApp. You may opt out by contacting the event organizers.

9. Cookies and Tracking

The App uses session cookies for authentication purposes only. We do not use advertising cookies or third-party tracking technologies. No personal data is shared with advertising networks.

10. Children's Privacy

The App is intended for use by conference delegates and professionals. We do not knowingly collect personal information from children under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact: